FRITZ!Box 7490 – Service - Knowledge Base

FRITZ!Box 7490 – Service

Forgot MyFRITZ! password

If you forgot the password for your MyFRITZ! account, request a new MyFRITZ! password on myfritz.net.

1 Requesting a new MyFRITZ! password

  1. Enter myfritz.net in a web browser.
  2. Click the link "Assign or Change Password" below the fields for the email address and MyFRITZ! password.
  3. In the field, enter the email address you used to register with MyFRITZ!.
  4. Click "Request MyFRITZ! password".
  5. Solve the CAPTCHA.
    • Now MyFRITZ! will send an email to the email address you entered.

      Important:If you do not receive an email, then the email has either been classified as spam or there is no MyFRITZ! account for this email address. In this case, check the spelling of the email address and the spam folder of the email inbox.

  6. Open the email from MyFRITZ! and click the button "Assign New MyFRITZ! Password".
  7. Enter a new password in the fields "New MyFRITZ! password" and "Confirm new password" and click "Conclude Submission".
    • Now the new password is valid for your MyFRITZ! account.