FRITZ!Box 7390 – Service - Knowledge Base
FRITZ!VPN reports "Error 1722 [...]"
The installation of the FRITZ!VPN software is automatically aborted. The following error message is displayed:
- "Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."
- The Windows version on your computer is not supported by the version of FRITZ!VPN you are trying to install.
1 Downloading and installing the correct version of the software
FRITZ!VPN can be used with Windows 8.1 / 8 / 7. Different software versions are available for the 32-bit and 64-bit versions of Windows. Install the correct version for your operating system:
- Call up our VPN service page in a web browser.
- Download the FRITZ!VPN software.
Important:Separate versions of the FRITZ!VPN software are available for the 32-bit and 64-bit versions of Windows 8.1 / 8 / 7.
- Install FRITZ!VPN on the computer that is supposed to establish a VPN connection to the FRITZ!Box.