FRITZ!Box 6490 Cable Service - Knowledge Base
FRITZ!VPN reports "Error 1722 [...]"
The installation of the FRITZ!VPN software is automatically aborted. The following error message is displayed:
"Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."
- The Windows version on your computer is not supported by the version of FRITZ!VPN you are trying to install.
Downloading and installing the correct version of the software
FRITZ!VPN can be used with Windows 10 (64-bit) and Windows 8.1 / 8 / 7 (64-bit and 32-bit). Different software versions are available for the 32-bit and 64-bit versions of Windows. Install the correct version for your operating system:
- Call up our VPN service page in a web browser.
- Download the FRITZ!VPN software.
Important:Separate versions of the FRITZ!VPN software are available for Windows 10 (64-bit) and Windows 8.1 / 8 / 7 (64-bit and 32-bit).
- Install FRITZ!VPN on the computer that is supposed to establish a VPN connection to the FRITZ!Box.