FRITZ!Box 3390 – Service - Knowledge Base
FRITZ!Box reports "Login failed" when accessing the FRITZ!Box
Access to the FRITZ!Box via the user interface is denied when you enter the user name and/or password.
One of the following error messages is displayed:
- "Login failed. The login data are incorrect or do not have authorization for this area."
- "Login failed. Did you make a typing error, or do you not have the right to access this area?"
- The user name and/or the password is incorrect, or the user does not have the authorization to access that particular area of the FRITZ!Box.
Follow the instructions in the section that describes the error you observed.
1 Login with user name and password failed
The following steps are only necessary if you need to enter a user name and password in order to access the FRITZ!Box:
2 Login with password only failed
The following steps are only necessary if you just need to enter a password and not a user name in order to access the FRITZ!Box: