FRITZ!Box 3370 – Service - Knowledge Base

FRITZ!Box 3370 – Service

Operating the answering machine using the voice menu

The voice menu allows you to operate the FRITZ!Box answering machines with any telephone connected with the FRITZ!Box. For example, you can switch the answering machines on and off, listen to messages, or record your own greetings. Your own greetings may be up to one minute in length.

Note:The configuration procedure and notes on functions given in this guide refer to the latest FRITZ!OS for your FRITZ!Box.

1 Operating an answering machine

  1. Pick up the handset of a telephone connected to the FRITZ!Box.
  2. Enter the internal number of the answering machine to access the voice menu, for example **600.

    Note:You can find the answering machine's internal number under "Telephone Book > Internal Numbers" in the FRITZ!Box user interface.

  3. Follow the voice menu prompts or press a key to operate the answering machine.

2 Overview of the voice menu

If menu items are missing from the voice menu, then you must first switch on the answering machine. Some of the menu items are unavailable when the answering machine is switched off:

1 Listening to messages
  If there are no messages, you will hear two short beeps and return to the main menu.
  1 Listen to messages
  3 Return caller’s call
  5 Delete message
  7 To previous message
  9 To next message
  # Back to main menu
  0 Listen to menu again


Delete all messages


Switch the answering machine on and off


Record greetings
  1 Record greeting message
  2 Record announcement
  3 Record closing announcement
Recording menu
    1 Listing to greetings > Select greeting with 2
    5 Delete greeting/announcement
    8 Record greeting > End with 1
    # Back to main menu
    0 Listen to "Record greetings" menu again

Back to main menu
  0 Listen to menu again


Enabling recording or announcement mode
  Recording mode: Callers can leave a message after the recording
  Directions mode: Callers cannot leave messages


Listen to main menu again